| (206) 555-0192 | No heat — furnace won't ignite | ABooked | Today4:00 PMFurnace diagnostic | 2:41 | |
| (206) 555-0142 | AC not cooling, upstairs | ABooked | Tomorrow9:00 AMCooling service | 3:08 | |
| (253) 555-0177 | Quote: water heater replacement | LLead | CallbackqueuedQueued today | 1:52 | |
RSRay @ Sunset DinerReturning | (206) 555-0118 | Walk-in freezer is warm | ABooked | Today6:30 PMRefrigeration call | 4:22 | |
| — | Robocall / spam | SScreened | 2:11 PMBlocked automatically | 0:11 | |
| (425) 555-0153 | Reschedule Thursday visit | MMessage | 1:38 PMNote left for Ray | 1:04 | |
| (206) 555-0166 | Annual maintenance plan pricing | LLead | CallbackqueuedQueued today | 2:19 | |
| (360) 555-0134 | Thermostat reading wrong temp | ABooked | Mon11:00 AMThermostat service | 3:23 | |
| (206) 555-0149 | Ductless mini-split install quote | LLead | CallbackqueuedQueued today | 2:55 | |
| — | Auto-warranty robocall | SScreened | 11:52 AMBlocked automatically | 0:08 | |
| (206) 555-0100 | Furnace making a grinding noise | ABooked | 10:14 AMBooked on call | 0:47 | |
| (253) 555-0113 | No hot water this morning | ABooked | 9:58 AMBooked on call | 1:32 | |
| (360) 555-0126 | AC compressor won't start | ABooked | 9:31 AMBooked on call | 2:08 | |
| (425) 555-0139 | Annual tune-up booking | ABooked | 8:47 AMBooked on call | 2:36 | |
| (206) 555-0152 | Heat pump short-cycling | ABooked | 8:22 AMBooked on call | 3:04 | |
| (253) 555-0165 | Gas smell near the furnace | ABooked | 7:55 AMBooked on call | 3:31 | |
| (360) 555-0178 | Thermostat won't hold a schedule | ABooked | 7:18 AMBooked on call | 1:13 | |
| (425) 555-0191 | Vents blowing warm air | ABooked | 6:40 AMBooked on call | 2:19 | |
| (206) 555-0204 | Pilot light keeps going out | ABooked | 1:05 PMBooked on call | 2:46 | |
| (253) 555-0217 | New filter + inspection | ABooked | 12:48 PMBooked on call | 3:25 | |
| (360) 555-0230 | Furnace making a grinding noise | ABooked | 12:20 PMBooked on call | 1:28 | |
| (425) 555-0243 | No hot water this morning | ABooked | 11:33 AMBooked on call | 1:57 | |
| (206) 555-0256 | AC compressor won't start | ABooked | 11:09 AMBooked on call | 4:04 | |
| (253) 555-0269 | Annual tune-up booking | ABooked | 10:41 AMBooked on call | 1:01 | |
| (360) 555-0490 | Estimate for duct cleaning | LLead | CallbackqueuedQueued today | 0:47 | |
| (425) 555-0503 | Quote: smart thermostat install | LLead | CallbackqueuedQueued today | 1:32 | |
| (206) 555-0516 | Second opinion on a repair | LLead | CallbackqueuedQueued today | 2:08 | |
| (253) 555-0529 | Financing options question | LLead | CallbackqueuedQueued today | 2:36 | |
| (360) 555-0542 | Quote: heat pump conversion | LLead | CallbackqueuedQueued today | 3:04 | |
| (425) 555-0555 | Service area / availability | LLead | CallbackqueuedQueued today | 3:31 | |
| (206) 555-0568 | Quote: full system replacement | LLead | CallbackqueuedQueued today | 1:13 | |
| (253) 555-0581 | Quote: add a zone upstairs | LLead | CallbackqueuedQueued today | 2:19 | |
| (360) 555-0594 | Pricing on a maintenance plan | LLead | CallbackqueuedQueued today | 2:46 | |
| (360) 555-0750 | Question about an invoice | MMessage | 7:55 AMNote left for Ray | 3:31 | |
| (425) 555-0763 | Asking for a callback after 6pm | MMessage | 7:18 AMNote left for Ray | 1:13 | |
| — | Wrong number | SScreened | 10:14 AMBlocked automatically | 0:06 | |
| — | Telemarketer — list removal | SScreened | 9:58 AMBlocked automatically | 0:09 | |
| — | Hang-up after greeting | SScreened | 9:31 AMBlocked automatically | 0:11 | |
| — | Robocall / spam | SScreened | 8:47 AMBlocked automatically | 0:14 | |
| — | Auto-warranty robocall | SScreened | 8:22 AMBlocked automatically | 0:06 | |
| — | Silent / no audio | SScreened | 7:55 AMBlocked automatically | 0:09 | |
| — | Solar sales pitch | SScreened | 7:18 AMBlocked automatically | 0:11 | |
| — | Wrong number | SScreened | 6:40 AMBlocked automatically | 0:14 | |
| — | Telemarketer — list removal | SScreened | 1:05 PMBlocked automatically | 0:06 | |
| — | Hang-up after greeting | SScreened | 12:48 PMBlocked automatically | 0:09 | |
| — | Robocall / spam | SScreened | 12:20 PMBlocked automatically | 0:11 | |
| — | Auto-warranty robocall | SScreened | 11:33 AMBlocked automatically | 0:14 | |